Privacy Policy

This Privacy Policy sets forth the terms under which Clupik Management SL uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so with the assurance that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated and we encourage and emphasize that you should continually review this page to ensure that you agree to any such changes.

Information that is collected

Our website may collect personal information such as your name, contact information such as your email address and demographic information. Also, when necessary, specific information may be required to process an order or make a delivery or billing.

Use of Information Collected

Our website uses the information in order to provide the best possible service, particularly to keep track of users, to keep track of orders if applicable, and to improve our products and services. We may periodically send emails through our site with special offers, new products and other advertising information that we consider relevant to you or that may be of benefit to you, these emails will be sent to the address you provide and may be cancelled at any time.

Clupik Management SL is highly committed to fulfilling our commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting this file is created and the cookie is then used to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service from websites, they do not give access to information about your computer or you, unless you choose to provide it directly to a website. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline cookies you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection of those other third party sites. Those sites are subject to their own privacy policies and we recommend that you check with them to confirm that you agree with them.

Control of your personal information

At any time you may restrict the collection or use of personal information that is provided to our website. Whenever you are asked to fill out a form, such as a user registration form, you can check or uncheck the option to receive information by e-mail. In case you have checked the option to receive our newsletter or advertising you can cancel it at any time.

This company will not sell, transfer or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

Clupik Management SL reserves the right to change the terms of this Privacy Policy at any time.

1. USER INFORMATION

Who is responsible for the processing of your personal data?

CLUPIK MANAGEMENT SL is the PERSON RESPONSIBLE for the processing of the USER's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).

What do we process your personal data for and why do we do it?

Depending on the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes:
On the Request a demo form.
- Send the requested demo and provide answers to the queries raised.
(for the legitimate interest of the controller, art. 6.1.f GDPR)
In the Contact form
- To respond to queries or any type of request made by the user through any of the contact forms made available on the website of the controller.
(for the legitimate interest of the responsible, art. 6.1.f GDPR)
- Conduct statistical analysis and market research.
(for the legitimate interest of the controller, art. 6.1.f GDPR)

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions dictating their custody and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or the total destruction of the data.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and data processor contracts required by the privacy regulations in force. Clupik does provide for communication by e-mail and/or telephone for commercial purposes.

What are your rights?

The rights of the USER are:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and deletion of your data, and limitation or opposition to their treatment.
- Right to file a complaint with the supervisory authority (www.aepd.es) if he/she considers that the processing does not comply with current regulations.

Contact details to exercise your rights:

CLUPIK MANAGEMENT SL. Carretera de Canillas, 142, Local 31 - 28043 Madrid (Madrid). E-mail: hola@clupik.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to fulfill their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them.
The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of optimal service to the USER. If all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the current regulations on personal data protection, the RESPONSIBLE is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are treated lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated the appropriate information to them so that they can exercise them.

For more information about privacy guarantees, you can contact the RESPONSIBLE through CLUPIK MANAGEMENT SL. Carretera de Canillas, 136 1st floor. Local 6B izda - 28043 Madrid (Madrid). E-mail: hola@clupik.com